Automated service

Voicebot

The voicebot is an automated phone service for your customers. These are the well-known prerecorded messages, but the difference is that our voicebot offers more fluid conversations, understands messages with noise, background sounds, or even traffic noise, serves multiple regions in Brazil and around the world, transforming the service into a positive experience, in addition to helping reduce costs.

SEE HOW A VOICEBOT WORKS

Automated phone service

Improve your service with the use of a voicebot

The use of a voicebot in your call center can speed up customer service, reduce costs, and provide better experiences. Our voicebot interacts with your customers using words and expressions familiar to the user, making the conversation more human-like.

If the issue cannot be resolved by the voicebot, it transfers the case in real-time to your team with all the necessary information and interactions gathered during the process.

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Voicebot smart self-service by voice

Speak like and with your customers

During the process of creating your voicebot's dialogue, we study your customers and how they speak, allowing us to create more natural and human-like conversations. Additionally, this is an ongoing process with constant monitoring and evolution, aiming to make the experience better and better for the customer.

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Benefits of a voicebot

Why invest in automated phone service?

The voicebot is capable of handling 24/7 common daily requests, such as invoices, questions, etc., that don't need to be handled by your team, reducing time and cost.

With proprietary technology and methodology, we specialize in creating customer service bots with complex dialogues, using our unique knowledge base.

The use of voicebots also allows for a more personalized conversation, as they have access to the customer's history and can provide a more complete service.

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Cases

The success of our clients is our success. Here are some numbers.

To grow together

The use of automated phone service doesn't have to be impersonal, boring, or "robotic." And our clients know this, which is why they invested in intelligent voicebot service to enhance the consumer experience.